At OMIS Web Design, we value the trust our clients place in us and are committed to protecting all information shared during the design, development, and management of their websites. This policy outlines how we collect, store, and safeguard client data to ensure complete confidentiality, integrity, and security.
When engaging with OMIS Web Design, we may collect basic contact details such as your name, business name, email address, phone number, and billing information, as well as materials related to your project such as website content, images, and design assets. In some cases, we may require access to hosting or domain credentials in order to build, launch, or maintain your website. Any information provided to us is used exclusively for legitimate business purposes, including communication, project development, billing, and ongoing support, and is never sold, traded, or shared with third parties for marketing purposes.
All client information is stored and managed through a fully secured hosting infrastructure. Our hosting partners operate state-of-the-art facilities that are monitored 24/7 by on-site security personnel, with restricted physical access and advanced surveillance systems. Digital safeguards such as firewalls, data encryption, and intrusion detection are in place to ensure that all information remains protected from unauthorized access. Additionally, we utilize SSL encryption for all data transmissions between our servers and client browsers, and perform regular backups to secure, redundant environments.
Within OMIS Web Design, access to client data is strictly limited to authorized team members who are directly involved in the project. Each member of our team follows internal confidentiality protocols and adheres to best practices for data protection and secure handling.
We may occasionally use trusted third-party tools or platforms — such as hosting providers, analytics services, or email communication systems — to support our operations. All third-party partners are carefully selected based on their compliance with recognized data protection regulations, including GDPR, PIPEDA, and other relevant standards. These providers use secure encryption methods and robust privacy practices that align with our own commitment to protecting client data.
Client information is retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Upon project completion, clients may request the secure deletion or transfer of stored data, including login credentials, backups, or design files. OMIS Web Design follows secure data disposal procedures to ensure that no recoverable traces remain after deletion.
For certain projects, OMIS Web Design may create offline backups of completed work or essential project files. These backups are stored securely on external hard drives or encrypted USB keys, depending on the size of the project. This method not only provides an additional layer of data protection but also serves as a practical solution for managing storage limits on our hosting systems. All offline backups are handled with the same level of confidentiality and security as our online data, ensuring that client information remains fully protected at all times.
No security system or protocol is 100% effective. In the unlikely event of a data breach, OMIS Web Design has a clear protocol in place to respond quickly and effectively. We will immediately work to identify and contain the breach, notify any affected clients without delay, and coordinate with our hosting and security partners to assess the impact and implement corrective measures. We will also review and strengthen our internal systems to prevent future occurrences.
Clients have full rights to access the information we hold about them, request corrections to inaccurate data, or ask for the removal of their data once it is no longer needed. To exercise these rights or to inquire about how your information is handled, please don't hesitate to contact us!