Uptime GuaranteeDowntime means your doors are closed for business and your communication is cut off!
Keeping a server up and running and ensuring your website is always available is a fairly simple task. Most outages happen due to bandwidth issues (too many users on at the same time), security issues (site getting hacked) or performance issues (too many processes happening at once). Being able to recognize these issues and ensuring the hosting servers can accomodate bandwidth/usage spikes, ensuring the content on your server is secure and ensuring you don't over-utilize the servers can nearly prevent any outages from happening.
Why isn't it 100%? These days when you see large corporations and government agencies have their servers compromised, it would be ignorant to promote a 100% uptime guarantee. In a compromised situation, servers have to be taken offline to diagnose and repair. Our hosting platform is clustered in a way that if any downtime is required (for secure/software updates), another server in the cluster picks up the load seamlessly!
Importance Of Having Your Website Up At All Times
- Ensure your website is always available for your customers
- Ensure no emails get "bounced back" or missed or lost
- Technical help when you need it (ie-setting up emails, password resets etc.)
- Website outage can have a massive impact on your search engine optimization (SEO) and ranking. Especially when search engine bots come to crawl (index) your website.